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Downtime

Australia Test - org.manager, Australia Production - org.manager, Canada Test - org.manager, Canada Production - org.manager, Europe Test - org.manager, Europe Production - org.manager, USA Test - org.manager, USA Production - org.manager, Europe Test - business rule trigger, Europe Production - business rule trigger, and 8 other services are down

Sep 11 at 12:39pm UTC
Affected services
Australia Test - org.manager
Australia Production - org.manager
Canada Test - org.manager
Canada Production - org.manager
Europe Test - org.manager
Europe Production - org.manager
USA Test - org.manager
USA Production - org.manager
Europe Test - business rule trigger
Europe Production - business rule trigger

Resolved
Sep 12 at 05:37am UTC

The outage occurred due to a certificate issue in the SAP HANA Cloud infrastructure.
The issue was fixed by SAP.

Updated
Sep 11 at 03:16pm UTC

The SAP fixed the issue for some of the affected applications

Updated
Sep 11 at 01:10pm UTC

The issue has been escalated to SAP with high priority.

Updated
Sep 11 at 12:55pm UTC

The current downtime is caused by unexpected issues in the SAP database infrastructure.

Updated
Sep 11 at 12:54pm UTC

Europe Test - org.manager and Europe Production - org.manager went down.

Updated
Sep 11 at 12:52pm UTC

Australia Test - org.manager and Europe Production - business rule trigger went down.

Updated
Sep 11 at 12:51pm UTC

Europe Test - business rule trigger went down.

Updated
Sep 11 at 12:49pm UTC

Australia Production - org.manager went down.

Updated
Sep 11 at 12:42pm UTC

Canada Test - org.manager went down.

Updated
Sep 11 at 12:40pm UTC

USA Test - org.manager went down.

Updated
Sep 11 at 12:39pm UTC

Canada Production - org.manager went down.

Created
Sep 11 at 12:39pm UTC

USA Production - org.manager went down.