Previous incidents

SAP has confirmed that the database was moved to a new node.

Our monitoring confirms that there have been no more major connection issues since the last update.

After thorough investigation, we have confirmed that there have been no changes to the network infrastructure or IP addresses on our end. The application and its associated services have remained fully operational without any disruptions.

It appears that the reported issues were due to isolated misconfigurations in the IP whitelisting settings on some customers' systems.

error-code: 1002