Previous incidents

February 2025
Feb 03, 2025
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Feb 03 at 07:52am CET

The downtime was caused by unexpected issues of the SAP HANA Cloud services.

error-code: 2003

2 previous updates

January 2025
Jan 22, 2025
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Jan 22 at 08:24am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Jan 20, 2025
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Jan 20 at 02:02pm CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Jan 19, 2025
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Jan 20 at 08:09am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Jan 10, 2025
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Jan 10 at 07:55am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Jan 01, 2025
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Jan 02 at 10:45am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

December 2024
Dec 21, 2024
1 incident

Europe Demo - org.manager, USA Test - org.manager, and 2 other services are down

Downtime

Resolved Dec 25 at 01:18pm CET

The issue was caused by an unplanned change of the outgoing IP addresses of the clusters by SAP, which should not have happened.
SAP tried to recovered the original IPs, but due to technical limitations, restoring the original IPs is not possible.
This leads into problems accessing the application when an IP whitelisting is active in SuccessFactors.
To resolve this issue the new IP adresses of our clusters need to be whitelistet in SuccessFactors and any other component communicating with our...

19 previous updates

Dec 11, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 11 at 08:36am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Dec 10, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 10 at 08:10am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Dec 07, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 09 at 08:08am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Dec 02, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 02 at 11:00am CET

Europe Demo - org.manager and Europe Demo - business rule trigger recovered.

2 previous updates