Previous incidents

July 2025
Jul 28, 2025
1 incident

USA Test - org.manager is down

Downtime

Resolved Jul 30 at 12:46pm UTC

We have identified the root cause of the issue and resolved it.

5 previous updates
Jul 26, 2025
1 incident

USA Test - org.manager is down

Downtime

Resolved Jul 28 at 07:25am UTC

The HANA database memory has been increased.
Thank you for your patience.

3 previous updates
June 2025
Jun 24, 2025
1 incident

Degraded availability

Degraded

Resolved Jun 27 at 06:23am UTC

SAP has confirmed that the database was moved to a new node.

Our monitoring confirms that there have been no more major connection issues since the last update.

7 previous updates
May 2025
May 09, 2025
1 incident

Access to application may be restricted

Degraded

Resolved May 09 at 07:18am UTC

After thorough investigation, we have confirmed that there have been no changes to the network infrastructure or IP addresses on our end. The application and its associated services have remained fully operational without any disruptions.

It appears that the reported issues were due to isolated misconfigurations in the IP whitelisting settings on some customers' systems.

error-code: 1002

1 previous update