Previous incidents

December 2024
Dec 21, 2024
1 incident

Europe Demo - org.manager, USA Test - org.manager, and 2 other services are down

Downtime

Resolved Dec 25 at 01:18pm CET

The issue was caused by an unplanned change of the outgoing IP addresses of the clusters by SAP, which should not have happened.
SAP tried to recovered the original IPs, but due to technical limitations, restoring the original IPs is not possible.
This leads into problems accessing the application when an IP whitelisting is active in SuccessFactors.
To resolve this issue the new IP adresses of our clusters need to be whitelistet in SuccessFactors and any other component communicating with our...

19 previous updates

Dec 11, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 11 at 08:36am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Dec 10, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 10 at 08:10am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Dec 07, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 09 at 08:08am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Dec 02, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 02 at 11:00am CET

Europe Demo - org.manager and Europe Demo - business rule trigger recovered.

2 previous updates

November 2024
Nov 28, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Nov 28 at 08:12am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Nov 23, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Nov 25 at 08:20am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Nov 05, 2024
1 incident

Europe Demo - business rule trigger is down

Downtime

Resolved Nov 05 at 07:55am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Nov 04, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Nov 04 at 07:53am CET

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

October 2024
Oct 24, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Oct 24 at 08:19am CEST

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Oct 10, 2024
1 incident

Europe Test - business rule trigger is down

Downtime

Resolved Oct 10 at 08:44am CEST

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Oct 07, 2024
1 incident

Europe Demo - org.manager is down

Downtime

Resolved Oct 07 at 05:51pm CEST

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Oct 03, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Oct 04 at 09:56am CEST

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates