Previous incidents

December 2024
Dec 31, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Jan 02 at 09:45am UTC

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Dec 21, 2024
1 incident

Europe Demo - org.manager, USA Test - org.manager, and 2 other services are down

Downtime

Resolved Dec 25 at 12:18pm UTC

The issue was caused by an unplanned change of the outgoing IP addresses of the clusters by SAP, which should not have happened.
SAP tried to recovered the original IPs, but due to technical limitations, restoring the original IPs is not possible.
This leads into problems accessing the application when an IP whitelisting is active in SuccessFactors.
To resolve this issue the new IP adresses of our clusters need to be whitelistet in SuccessFactors and any other component communicating with our...

19 previous updates

Dec 11, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 11 at 07:36am UTC

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Dec 10, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 10 at 07:10am UTC

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Dec 07, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 09 at 07:08am UTC

The downtime was caused by unexpected issues of the SAP hosting infrastructure.
error-code: 2001

2 previous updates

Dec 02, 2024
1 incident

Europe Demo - org.manager and Europe Demo - business rule trigger are down

Downtime

Resolved Dec 02 at 10:00am UTC

Europe Demo - org.manager and Europe Demo - business rule trigger recovered.

2 previous updates